Excellent dealership! We worked with Craig before coming in and then worked with Jack Hadsall upon arriving. We had a specific vehicle in mind and after test driving a different trim, changed our mind and they were able to accommodate us with ease. The entire process was very easy.

Don't waste your time with this dealership, you walk in and are another dollar they can make. They do not listen to you and communication is lacking. Your sales rep will take a few days to get back to you and then still ask if you're ready to sign. Seem a little eager for a sale if you ask me. Walked out and went elsewhere as other dealerships will deliver also.

I have purchased a few vehicles from River View Ford. Craig has always been my go-to salesperson because I trust him to provide me with not only a good deal but a great buying experience. His sincerity, honesty, and willingness to find the right vehicle are remarkable attributes. But it does not stop there because he makes himself available for any help I might need with the new vehicle. This was true with my new 2025 Explorer that I recently purchased. Craig ensured that I had the proper technical assistance to set up and familiarize me with the vehicle's technology. I have enthusiastically told my friends and family about River View Ford and provided Craig's information to contact him when they are ready to purchase a new vehicle. Thank you Craig.

I had an absolutely fantastic experience at Riverview Ford in Oswego, IL! From the moment I walked in, I was met with exceptional customer service, and Craig Holsman went above and beyond to make the entire process seamless and enjoyable. His knowledge, professionalism, and genuine willingness to help made all the difference. He took the time to answer all my questions, provided honest and transparent information, and ensured I felt confident in my decision. This is the third car my family has purchased from Craig at Riverview Ford, and every experience has been nothing short of excellent. The entire team at Riverview Ford is friendly, efficient, and truly dedicated to customer satisfaction. I highly recommend Craig and the dealership to anyone looking for a stress-free and enjoyable car-buying experience. I couldn’t be happier with my purchase!

would definitely buy from them again, no question. The world of car shopping has changed, and River View, Craig and Joe get it! With all the information available on the internet, shoppers just want a fair deal, honest and direct communication and great service. River View, Craig and Joe delivered all of the above. While other dealers are playing games and mis-representing the market, River View and Craig and Joe were straightforward, fair, no-nonsense and put together a great deal. At all times, their communication and service were excellent. Will definitely look to bring them business again!

This is the third vehicle I purchased from Riverview and they have not let me down yet. Craig found the vehicle that met my requirements and the entire process was as promised.

Craig was great. He found the exact car I wanted even though it wasn't an easy task. He was helpful and professional. It was a pleasure doing business with River View Ford. When I met with Joe to pick up the car and complete the paperwork, it was painless. He did an excellent job explaining all the paperwork and then everything in the car. I will highly recommend River View and Craig to anyone I know who is car shopping . Thank you for making what could have been a very stressful situation into a pleasurable one.

Overall a wonderful experience!! I was matched with this dealership thru Costco Auto and Craig reached out quickly with an Explorer ST that met my needs and a no xx price that was under invoice. He was responsive to my questions and follow up emails. Within a couple days I went to the dealership and greeted by a wonderful salesman Barry and manager Jack. I was test driving the car within 5 minutes. Once I came back from the test drive, the negotiation was straight forward. The emailed price was the price shown. No good cop/bad cop. No extras, no games, no gimmics. No pressure at all. I was speaking right to the decision maker. Deal done on the spot with a handshake. That is the type of dealership I will support. What a wonderful experience and one I will repeat. I left within an hour and know they have my back with this purchase.

This is my third purchase from River View and I cannot say enough about how friendly and professional the staff is. Craig is a no-nonsense straight shooter. Barry was super helpful and Joe in financing made the process as smooth as can be. I will be a return customer!

I spoke with many other dealers while looking for my vehicle talked to Craig monday evening and again tuesday morning drove almost 2 hours to your dealership tuesday drove my new truck home after a great experience with Aldo , craig and everyone involved wish I had known of this dealer and people sooner ! Hats off to everyone involved I will be back Employees and Dealer that has INTEGRITY!!!

We worked with Craig at River View Ford to purchase our Mach-E through Costco. Very easy process, Craig was great with pricing and finding what I wanted. Purchasing was simple and straightforward. Would highly recommend this dealership.

No high pressure sales, price given was the price paid. Steve the sales manager is very personable, enjoyed the conversation. Very pleasant experience.

We drove 220 miles to get the car we wanted and a bit nervous dealing with an unknown dealer to us. We were more than pleased with this dealership. We worked with Craig and John. Both were great. Love dealing with a smaller local dealer. Would recommend this no nonsense dealer to anyone.

Awesome experince with Craig. Start with the phone and get everything done soomthly in one day.

It was a awesome experience this dealer went out of way to help me even to have a fresh start building my credit .Thank you so much it meant alot u gave me my dream car.

Just want to say thanks to the River View Ford Dealership in Oswego for selling my new escape PHEV. And showing me all the features and how they work. A number one, top notch dealership for miles around.

Craig and Abe were very accommodating when it came to purchasing my 2021 Jeep Gladiator. Traveling from Ohio, I was spectacle of traveling that far to purchase a vehicle seeing that just 3 weeks earlier I traveled two hours to another dealership after being assured the vehicle I was going to look at was "clean." That was not the case. Upon speaking with Craig online he assured me the trip would be worth it due to the condition on the vehicle. We worked out a trade-in price for my vehicle and I took the chance. I was not disappointed!!! The Jeep was even better than what Craig described and the internet pictures did not do it justice. When I arrived I was met by Abe who completed the purchase with me. I was there less than two hours and back on the road to catch a Cubs game. The customer service was so good at River View, I would consider making the trip back when it is time for my wife to purchase a vehicle. Thank y'all very much for making my car buying experience a pleasant one.

We were able to come to an agreement over the phone so when we got to the dealership, there was no haggling, just handshake and sign. Craig and Abe were great.

Superior service and vehicle advice. Cory the sales representative was a gem. I highly recommend him and the business.

Starting remotely with Craig and then with Aldo and Abraham on-site in Oswego, all were friendly, efficient and not the stereotypical high pressure car sales team, After some negotiation, we made a deal work for everyone on a Maverick which is a very popular model. The dealership is at least a 45 minute drive from my home and nonetheless it was worth the trip!

I recently purchased a 2024 Ford Escape from this dealer. Thank you to Craig, Patty and all the staff for making this process as seamless as possible!

In today's world of "Buy everything online", Craig, Pattie, and Jack made buying a vehicle in person enjoyable. River View Ford has a great team out there in Oswego.

Pricing was agreed very early in the process and professionalism was unmatched - very pleased. Craig and Steve put the fun back in buying a car and credit did not pressure us for various add ons.

Craig was excellent because he was not afraid to speak with no xx! We agreed on a price before we walked in the door where the rest of the team took it from there. This was by far the best car buying experience and easiest we have ever had! All staff were professional, respectful, and kind! We experienced nothing but a team effort! Way to go River View Ford! We will be back!

Excellent costumer service! John and his team have a family feel dealership. They work hard to ensure you and your family get what you want within your budget.