Hennessy's Riverview Ford is outstanding.I have purchased several used vehicles over the years from them and cannot speak highly enough about the outstanding customer service and quality of the vehicles. My wife and I willing driver 3 hrs each way (from SW Michigan) to shop at Riverview Ford.The level respect and courtesy for customers and between all members of their staff is awesome. My most recent vehicle purchased was a 2015 expedition we got in late December. We couldn't be happier with it.
The entire team at Riverview Ford is the epitome of class. They treat you like a person (not a transaction) and work with you to meet your needs. They are also the first to help fill your auto needs - even when it isn't always in their best interests. There is not a single dealership - of any brand - that I have been to which demonstrates the level of customer service that Riverview Ford does.
Mr. Hennessy and Jim (service manager) are good people and did the right thing when Ford refused to.
BEST AND EASIEST CAR BUYING EXPERIENCE IVE EVER HAD
They got the job done. Wish they would have washed and vaccum the car after service.
The last car I purchased was from a shoddy dealership who didn't care about my safety, my situation, or my feelings. When you purchase a car, you should love it and feel proud to own it. When I went to River View Ford, I had no idea what to expect. I was hesitant to trust the salespeople, only because of my prior experience with other dealerships. What I received was an email asking how they could earn my business. What came next, was a team of people who did everything they could to get me into a brand new vehicle, ...
Great buying experience! This is my first vehicle from River View Ford and won't be my last.