Hands down best customer service,attention to detail and most importantly they care. Tom Julian and Jack Daniels rock. They new what I wanted and where I had to be for my company and made it happen. There was no if and butts candy and nutts it was all results. I'll drive from Indiana everytime to get a vehicle and they even said they would come to me. In 2019 you will never see the respect and devotion Riverview Ford puts forth for there customer. Thanks guys and I wish I could give 10 stars. So happy so happy!!!!!
The whole River Ford team that worked with me was great. If you're looking for a vehicle stop in and ask for Richard.
Brought my work van in for an oil change and rear brake replacement. I got told it would take about 2 hours with everything because the dealer was busy. I understood as I came without an appointment. They started it immediately though and before I knew it, they had someone working on it. Too bad that I was watching the so called “tech” working on the van and he doesn’t have a damn clue what he is doing. I have been here for over 4.5 hours and it’s still not done. Definitely not visiting this dealership again as even my boss is asking me what’s taking so long because I’m still clocked in.
These people are professional, honest and genuinely friendly. I've bought two cars from this dealership, both from Thomas Julian, Jr., and each time the transaction was smooth and the experience was actually pretty fun and certainly painless. They're fair on their pricing and they tend to overdeliver on the customer service side. It's a well-run and efficient operation. I drive by a lot of other dealerships on my way to get to River View but to deal with people of this caliber, the extra mileage is well worth it.
Great people-great cars-great prices
Just bought my 5th car from Riverview Ford. From their receptionist to their cashier, to their salespeople, sales manager, service managers to their porters, everyone is great. Good people. I would highly recommend them.