I would not take my car anywhere else for service.
My service experience was exceptional. I would recommend Riverview Ford to all my family and friends. Great service at a fair price. Will keep coming back!!!!
Riverview Ford Quicklane was outstanding - I'll be returning here. A different Quicklane location sold me a set of tires with one faulty tire that made noise and they couldn't diagnose it after 4-5 tries - My first trip to Riverview Ford Quicklane and they diagnosed the tire problem in less than 5 minutes and completed the requested preventative maintenance well (and quickly). They let me touch, see, and feel the problem and spent time researching corrective options - Riverview Ford Quicklane struck me as capable, trustworthy and honest and won me over as a returning customer in the future!
BEST SERVICE EVER!!!!!!!!!! Most hospitable staff-ALL are accomodating and honest! Not like any other dealership ANYWHERE!!!! I am a single mom who is always super busy, so they brought the car to me!!!!! Hats off to John Hennessey and his AWESOME River View Ford Staff!!!
All good from the dealership end, but the 2015 Fiesta has some design items I would like to see improved before considering buying another one. The inside portion of the door handle cover is made of weak plastic and moves when you push the door open, it some times pinches your hand. I have a stick shift, and reverse does not always hold in place when engaged. It seems like there is a point where it wont set properly when the stick is pulled back. You can start backing up and it will pop out of gear. Other times it works normally.
This is the BEST Ford family in the greater Chicagoland area. It is definitely worth the drive. You'll feel the difference as soon as you walk through the door. John and his staff are definitely knowledgeable and approachable for questions and the best part of that is you get HONEST answers.Ive been a customer for 25+ years and I've never been disappointed.